ABOUT
US
Kirbypartstore.com
is the online parts and supply store of Potomac Vacuums and
Appliances.
Please
contact us at vacuums24x7@gmail.com
for concerns about your order or any questions you may have about our products.
IMPORTANT:
PLEASE
KEEP IN MIND THAT IT TAKES 1 to 3 DAYS (LESS WEEKENDS) TO PROCESS AN ORDER AND
THEN ADDITIONAL TIME FOR SHIPPING. MOST ORDERS ARE RECEIVED IN 4 to 7 BUSINESS
DAYS.
PRIVACY
This
site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system,
and order data. Yahoo! automatically collects order information but may only use
this information in the aggregate. If you accessed this store through
Yahoo! Shopping, Yahoo! also automatically collects information about your
shopping experience. Please see the Yahoo! Privacy Policy for more information
about how Yahoo!
uses this information.
SECURITY
Yahoo!
hosts this site and security
of the information is provided by Yahoo!.
ORDERING
When
you place an order, we need your name, email address, mailing address, credit
card number, and credit card expiration date. This allows us to process and
fulfill your order as well as to notify you of your order status. Your credit
card information will remain confidential.
We
will not share
your personal information with any other organization.
Payment
Methods: You may choose to pay with your PAYPAL
account or with your credit
card or debit card.
PAYPAL
is the secure card processor for us.
With
PAYPAL secure processing you do not need to relay your credit card number over
the Internet for ultimate security.
Sales
Tax: Virginia residents are charged 5% sales tax on all purchases.
SHIPPING
RATE
Our
Default shipping system is United States Postal Service. Up to 13oz. packages
shipped First Class. Items
over 13
ounces are sent via UPS Ground.
Only
in continental USA.
Please
allow 2-3 days (less weekends) to process your order and then additional time
for shipping.
You
should receive your order within a week via USPS First Class Mail (up to 13 oz.
packages) or Priority Mail
if you live in Hawaii, Alaska,
Puerto Rico and APO/FPO addresses.
Items
heavier than 1lb
do not qualify for free shipping to Hawaii, Alaska, Puerto Rico, and APO/FPO
addresses. For shipments over 1
lbs for these addresses please
email us at vacuums24x7@gmail.com to
arrange shipping.
|
Shipping
Charges U.S.A. Only
|
|
All
orders $100.00 and over are shipped for FREE!!!
|
|
Order
Total
|
Charge
|
|
|
|
$
0 to
9.99
|
$
3.99
|
|
|
|
$
10.00
to 19.99
|
$
4.99
|
|
|
|
$
30.00
to 39.99:
|
$
6.99
|
|
|
|
$
40.00
to 49.99:
|
$
7.49
|
|
|
|
$
100.00 and over
|
FREE
SHIPPING
|
CANCELING
AN ORDER
Once
an order is placed, it cannot be cancelled, however it can be returned.
Please see our return policy for instructions on how to return an item or order.
OUR
RETURN POLICY:
IMPORTANT:
WHAT CAN BE RETURNED?
Any
unopened package, any uninstalled non-electrical part such as
roller brushes, attachments like dust brush, crevice tool etc, unopened bags,
unopened and uninstalled belts, uninstalled tool lids, plastic housing or body
parts, cord hooks etc. If you have ordered one of these by mistake simply return
it to 21770 Beaumeade Circle
Unit 110, Ashburn VA 20147.
Please
note: Absolutely no returns on vacuum cleaners,
electrical parts,
such as switches, pumps, motors, etc.
Returned
items are subject to a charge of $5 or 20% of purchase price re-stocking
fee.
Shipping
charges are (naturally) non- refundable.
Upon
inspection of a returned part we will issue a refund in 10 days.
If
a return is made on a merchandise, which was shipped free of
charge
(REMEMBER!
if the cost is over $ 100.00
we ship free)
we
charge a a flat rate
of $ 9.50
to recover shipping charge in addition to re-stocking fee.
Opened
merchandise cannot be returned.
We
also do not accept returns if you no longer need a part.
We
also do not accept returns on installed roller brushes and belts. (Sorry!)
IMPORTANT:
WHAT CAN NOT
BE RETURNED?
Absolutely
no returns on vacuum cleaners, electrical parts,
such as switches, pumps, motors, etc.
Important
Disclaimer:
Please note that all the motors, pumps and electrical
components (switches, electrical hoses, relays, circuit boards etc) we ship
are factory brand new parts. Therefore we do not accept return on these items.
If you encounter a problem you should contact manufacturers warranty service
centers...
We
had to install this policy (and emphasize it as above) because in the past years
several customers attempted to return their old, burned, used parts as wrong
items. Others, without proper technical knowledge installed wrongly and burned
and claimed that we shipped a defected parts. Few others used the part for a
while and decided to return a used part with a claim that they received a
defected part. Therefore we designed and implement above policy with no
exception.
Opened
merchandise cannot be returned.
We
also do not accept returns if you no longer need a part.
We
also do not accept returns on installed roller brushes and belts. (Sorry!)
WHAT
IF WE SHIPPED THE WRONG PART ?
Please
note that we spent our utmost and diligent efforts to
make
our descriptions clear, precise and understandable. We also carefully
package
and ship every item directly from our warehouse. However, if the
return
is made because of an error we made
we will immediately exchange it or we will give you 100% refund if requested.
For
these returns you
MUST obtain RETURN AUTHORIZATION NUMBER.
Please
send an e-mail to vacuums24x7@gmail.com
to obtain an RA number.
Please
include your name, order number and reason why you are returning the part.
CANCELING
AN ORDER:
Once
an order is placed, it cannot be cancelled, however it can be returned.
Please see our return policy for instructions on how to return an item or order.
TYPOGRAPHICAL
ERRORS
We
have made every effort to display captions and pricing of our products that
appear on the site as accurately as possible. In the event that an item is
listed at an incorrect price or with incorrect information due to a typographic
error in pricing or product information, we shall have the right, at our sole
discretion, to refuse or cancel any orders placed for that item. In the event
that an item is mispriced, we may, at our discretion, either contact you for
instructions or cancel your order and notify you of such cancellation.
REFUSED
ORDERS
Any orders refused and returned to us are subject to restocking fee plus twice
the amount of shipping cost.
TERMS OF USE
If
you do not agree to the Terms of Use, discontinue using the site immediately! By
using this site, you signify your Assent and Agreement to these Terms of Use. If
you do not agree to these Terms of Use, do not use the site.
RESTRICTIONS
ON USE OF MATERIALS
Materials
in this web site are Copyrighted and all rights are reserved. Text, graphics,
databases, HTML code, and other intellectual property are protected by US and
International Copyright Laws, and may not be copied, reprinted, published,
reengineered, translated, hosted, or otherwise distributed by any means without
explicit permission. All of the trademarks on this site are trademarks of Kirbypartstore.com
or of other owners used with their permission.
Kirbypartstore.com
grants you a non-exclusive, non-transferable license to use our web site
accessible to you subject to these Terms and Conditions. The web site may
be used only for viewing information or for extracting information to the extent
described below.
You
agree to use information obtained from Vacuums24x7.com's
databases only for your own private use provided that is not the selling or
broking of information, and in no event cause or permit to be published,
printed, downloaded, transmitted, distributed, reengineered, or reproduced in
any form any part of the databases (whether directly or in condensed, selective
or tabulated form) whether for resale, republishing, redistribution, viewing, or
otherwise.
Nothing
herein shall authorize you to create any database, directory or hard copy
publication of or from the databases, for any other use other than your personal
use.
LIABILITY
The
materials in this site are provided "as is" and without warranties of
any kind either express or implied. Kirbypartstore.com
disclaims all warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose. Kirbypartstore.com
does not warrant that the functions contained in the materials will be
uninterrupted or error-free, that defects will be corrected. Kirbypartstore.com
does not warrant or make any representations regarding the use or the results of
the use of the materials in this site in terms of their correctness, accuracy,
reliability, or otherwise. You (and not Kirbypartstore.com)
assume the entire cost of all necessary servicing, repair or correction.
Applicable law may not allow the exclusion of implied warranties, so the above
exclusion may not apply to you.
Under no
circumstances, including, but not limited to, negligence, shall Kirbypartstore.com
be liable for any special or consequential damages that result from the use of,
or the inability to use, the materials in this site, even if Kirbypartstore.com
or a Kirbypartstore.com
authorized representative has been advised of the possibility of such damages.
Applicable law may not allow the limitation or exclusion of liability or
incidental or consequential damages, so the above limitation or exclusion may
not apply to you. In no event shall Kirbypartstore.com's
total liability to you for all damages, losses, and causes of action (whether in
contract, tort, including but not limited to, negligence or otherwise) exceed
the amount paid by you, if any, for accessing this site.
Facts
and information at this website are believed to be accurate at the time they
were placed on the website. Changes may be made at any time without prior
notice. All data provided on this website is to be used for information purposes
only. Information provided in our
website is not all-inclusive, and is limited to information that is made
available to Kirbypartstore.com
and such information should not be relied upon as all-inclusive or accurate.
TRADEMARKS
Certain names, graphics, logos, icons, designs, words, titles or phrases at this
website may constitute trade names, trademarks or service marks of Kirbypartstore.com
or of other entities.
The
display of trademarks on this website does not imply that a license of any kind
has been granted. Kirbypartstore.com
is an independent service and exercises no control or ownership of the vacuum
part manufacturers displayed on our site. Nor Kirbypartstore.com is affiliated,
endorsed, granted exclusivity by any vacuum part manufacturer.
Kirbypartstore.com
website is owned and operated by Kirbypartstore.com
and its affiliates. Kirbypartstore.com
sells OEM and replacement (generic, after market, off brand) vacuum cleaner
parts for vacuum cleaners, floor cleaners, steam cleaners and other cleaning
equipment and machines supplied by several independent wholesale suppliers.
Any
unauthorized downloading, re-transmission, or other copying of modification of
trademarks and/or the contents herein may be a violation of federal common law
trademark and/or copyright laws and could subject the copier to legal action.
OTHER
LEGAL
These
Terms of Use will apply to every access to http://www.Kirbypartstore.com.com/.
Kirbypartstore.com
reserves the right to issue revisions to these Terms of Use by publishing a
revised version of this document on this site: that version will then apply to
all use by you following the date of publication. Each access of information
from Kirbypartstore.com
will be a separate, discrete transaction based on the then prevailing terms.
This
Terms of Use and the license granted may not be assigned or sublet by you
without Kirbypartstore.com's
written consent in advance.
These
Terms of Use shall be governed by, construed and enforced in accordance with the
laws of the State of Virginia, as it is applied to agreements entered into and
to be performed entirely within such jurisdiction.
To
the extent you have in any manner violated or threatened to violate Kirbypartstore.com
and/or its affiliates' intellectual property rights, Kirbypartstore.com
and/or its affiliates may seek injunctive or other appropriate relief in any
state or federal court in the State of Virginia, and you consent to exclusive
jurisdiction and venue in such courts.
|